Key Account Manager Banking 100%

location icon Zurich

What you're going to do

Are you looking for a new challenge in sales / key account management at the interface between IT and banking? Then we might have the job you are searching for! We are looking for a sharp-minded Key Account Manager (Banking) who has a knack for pursuing new opportunities and developing client engagements to join our sales team in our Market Unit Financial Services. As a Key Account Manager, you will take over an existing client portfolio that you will manage and progressively grow. To offer your clients the best service and experience, you will work with an interdisciplinary, diverse, and professional team at Adnovum that will support you in all matters. In this role, you will report to the Industry Lead for Banking. This is what you’ll be doing:  

  • Managing a portfolio of existing client accounts within the banking industry, including strategic account planning and development 
  • Cultivating strong relationships with key stakeholders, understanding their business needs and challenges 
  • Collaborating with Adnovum project managers, solution managers, and project teams for vertical and horizontal offerings that meet the needs of our clients  
  • Driving revenue growth by identifying opportunities for upselling and cross-selling Adnovum’s offerings  
  • Ensuring appropriate revenue margins within the clients’ portfolios 
  • Leading and implementing the sales process up to the closing of the contract 
  • Acting as escalation point for resolving issues at the clients  
  • Conducting regular account reviews to assess client satisfaction and identifying areas for improvement  
  • Maintaining an ongoing sales pipeline within the CRM system, accurately reflecting the status of each opportunity (deal)  
  • Collaborating with finance and operations teams to ensure accurate reporting of sales-related data within the ERP system  

What we're looking for

  • Higher degree in information technology or any scientific subject, business administration  
  • Proven experience in account management or sales in the IT industry 
  • Proven experience in managing sizeable IT-related projects, preferably within the banking sector 
  • Sound experience in the IT service environment, preferably in application development and system integration in the banking industry 
  • In-depth knowledge in banking from a market and IT perspective 
  • Established network in the banking or a bank-related environment 
  • Excellent communication, negotiation, and problem-solving skills, service- and client-oriented mindset and work approach 
  • Fluency in German and English 


Sharp minds, good vibes


We are the sharp-minded IT experts who tackle the trickiest software and security challenges. With more than 700 employees in our locations in Zurich (HQ), Bern, Lausanne, Budapest, Lisbon, Singapore, and Ho Chi Minh City, we make the digital business of our clients work.

As a great team, we empower each other to share, grow and succeed. The unique Adnovum spirit across locations stands for helping each other at any time, having an open door and contributing to an appreciating and trustful atmosphere. We always enjoy having a laugh, a coffee or a drink together!

Apart from our unique «one Adnovum» spirit, we offer a solution-oriented engineering culture with flat hierarchies, which gives you the opportunity to contribute with your opinions and ideas. We embrace flexible working, like the possibility to work part-time and a hybrid work model. Your continuous education and development are key to us. Therefore, we actively encourage and support individual training opportunities.

For data privacy reasons, we only accept applications submitted via our online portal. Applications received by e-mail cannot be processed. Thank you for your understanding. 

Vanessa Aicher 

Vanessa Aicher
Senior Recruitment Business Partner
+41 44 272 61 11 +41 44 272 61 11